FAQ

Frequently Asked Questions

What are your products made from?

Our products are 3D printed using plant-based plastic (PLA) - lightweight, durable, and environmentally conscious.

How long does shipping take?

Orders are made to order and typically ship within 5-7 business days. Delivery within Canada usually takes an additional 3-5 business days.

Do you ship internationally?

Currently we ship within Canada. International shipping coming soon!

Can I customize my order?

Yes! Our Verdura moss pole system is modular - choose your kit type, colour, and add extra sections as needed.

Are plants included?

No, plants and moss are not included with our products.

What is your return policy?

We accept returns and exchanges within 30 days of purchase. Items must be unused and in original condition.